Refund & Cancellation Policy

Last updated: 24 Sept 2026

1. No refunds

Payments for Pro, Business and Custom plans are final once the plan is activated. We don't refund change-of-mind purchases, unused audits or re-checks, unused months of a plan, purchases made for the wrong domain or plan, or results you are unhappy with (for example, rankings or traffic not changing).

2. When we do refund

We'll refund the full amount to your original payment method in these cases only:

• You were charged twice for the same order.
• Money was deducted but the plan wasn't activated and we can't activate it within 3 working days of you contacting us.
• We permanently discontinue a paid feature during your plan year (pro-rata refund, as in our Terms).

Email hello@linkbrainly.com with your payment ID within 30 days of the payment. Approved refunds are processed within 5–7 working days; your bank may take a few more days to show it.

3. If an audit doesn't work

If a paid audit fails because the website blocks crawlers, needs a login, or is offline, we'll help you fix the cause and re-run it. That audit won't count towards your monthly limit. This is handled with support, not a refund.

4. Cancellation

Plans don't renew automatically, so there's nothing to cancel. Your plan simply ends at the end of its term unless you choose to renew. You can stop using the Service any time.

5. Chargebacks

Please contact us before raising a dispute with your bank; most issues are sorted within a day. Accounts with unjustified chargebacks may be suspended.